Key Responsibilities

• Serve as the main contact between the company and clients/ stakeholders.
• Discuss project updates and report progress directly to clients.
• Monitor and follow up on project progress with internal teams to ensure timely delivery.
• Manage communication channels, including email correspondence and project-related calls.
• Assist in coordinating meetings, preparing project documentation, and ensuring all stakeholders are aligned.
• Support team in solving conflicts and incidents by facilitating communication, mediating resolutions, escalating issues, when necessary; coordinate resolutions, and keep stakeholders informed to minimize project disruptions.
• Provide support to the Project Manager in daily tasks.

Requirements

• Bachelor’s degree in business or relevant majors.
• Having an IT background is an advantage.
• Fluency in French (both spoken and written).
• Proficiency in English communication skills.
• Experience in project coordination, client communication, or project management-related roles is a plus.
• Proficient use of Microsoft 365 (Word, Excel, PowerPoint, etc.).
• Organizational and multitasking skills.
• A good team player, with a proactive and can-do attitude.
• Careful and detail oriented.
• Good analytical and problem-solving skills.

Nice-to-have skills

• Previous experience in a software development, software testing, or IT outsourcing environment.
• Experience with project management tools (JIRA, Trello, Asana, etc.).

Why ekino?

• High-ownership working environment: You will take full responsibility and control of your missions contributing to the team's success.
• Continuous skill improvement with new technologies, challenging projects, on-the-job coaching, and training programs.
• Annual performance review & bonus: recognize your efforts and identify development/ improvement needs.
• Clear career path: define your career development with long-term vision
• Be secured in your mind with employee’s care: private healthcare insurance package, medical check-up, support allowance...
• Great-place-to-work activities (company trip, sport clubs...): enhance teamwork spirit and facilitate your work-life harmony.

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Thank you for your time and enthusiasm in our career opportunities.
Please kindly note that shortlisted candidates will be contacted within 3 weeks of application. Alternatively, we will reach out to you when another suitable chance arises in the future.